JuzzBuzz Terms & Conditions

1 Eligibility & Registration Terms

To open an account and use the betting services on JuzzBuzz, you must meet the eligibility criteria below. These conditions are mandatory, and failure to meet them may result in account termination at any time.

• You must be 18 years of age or older at the time of registration.
• You must provide accurate and current personal information.
• Each person may register only one account.
• This account is for personal use only — betting on behalf of others is prohibited.
• Online betting must be legally permitted in your jurisdiction.

2 Account Management & Security

Keeping your JuzzBuzz account secure is your responsibility. We recommend following the guidelines below.

Never share your password with anyone. If you notice any suspicious activity on your account, contact our support team immediately. We strongly recommend enabling two-factor authentication (2FA).

• Keep your login password strong and unique.
• Avoid logging in on public Wi-Fi networks.
• Log out after every session.
• Complete the KYC (Know Your Customer) verification process.
• Keep the email address and phone number linked to your account up to date at all times.

3 Betting Rules & Regulations

All betting activity on JuzzBuzz is governed by the policies below. Every bet outcome is determined impartially, and JuzzBuzz's decision is final.

• Bets cannot generally be changed or cancelled once placed; however, the cash-out feature may be used where available.
• If a match or event is cancelled, the stake for the relevant bet will be refunded.
• If incorrect odds are displayed due to a technical error, JuzzBuzz reserves the right to void the affected bets.
• Coordinated betting across multiple accounts on the same event (arbitrage) is strictly prohibited.
• If suspicious betting patterns are detected, payments may be withheld pending investigation.
• JuzzBuzz is not liable for discrepancies in live betting results caused by internet latency.

All sports event results are determined by the official results of internationally recognized governing bodies. In the event of any dispute, JuzzBuzz's decision shall be considered final.

4 Deposit & Withdrawal Policy

All financial transactions at JuzzBuzz are processed securely and quickly. We support the most popular payment methods in Bangladesh.

• The minimum deposit amount is ৳500 and the minimum withdrawal is ৳1,000.
• Withdrawal requests are typically processed within 5–30 minutes.
• KYC verification is required for withdrawals.
• Deposited funds must be wagered at least once before a withdrawal can be made.
• Additional verification may be required for suspicious transactions.
• If transactions from multiple accounts belonging to the same person are detected, both accounts will be permanently suspended.

5 Bonus & Promotion Terms

JuzzBuzz regularly offers exciting bonuses and promotions. Each offer comes with specific terms that must be read before claiming.

• The welcome bonus is available to new members only and applies to the first deposit.
• A wagering requirement must be met before withdrawing bonus funds (typically 15–30x).
• Free bets can only be used on events meeting a specified minimum odds requirement.
• If bonus abuse is detected — such as using multiple accounts — the bonus and any associated winnings will be forfeited.
• Every bonus has an expiry date; any unused bonus will be cancelled once it expires.
• JuzzBuzz reserves the right to modify or cancel any bonus offer at any time.

6 Responsible Gaming Policy

JuzzBuzz places responsible gaming at the forefront of everything we do. We believe betting should be fun — not a source of addiction or financial hardship. To support this, we offer the following tools.

• Set daily, weekly, and monthly deposit limits.
• Account cooling-off (taking a break) for a set period.
• Permanent self-exclusion option.
• Detailed reports on betting history and spending.
• Referral to professional support organisations.

For more details, visit our Responsible Gaming Visit the page.

7 Privacy & Data Protection

Your personal data security is our top priority. JuzzBuzz uses industry-leading data protection technology and complies with international privacy regulations.

• Your data will never be sold to third parties.
• Your data is used solely for service improvement and legal compliance.
• You may request the deletion of your data at any time.
• Cookie policy details will be communicated separately.

For more information, visit our Privacy Policy here.

8 Account Termination & Suspension

JuzzBuzz reserves the right to temporarily suspend or permanently close your account for any of the following reasons.

• Violation of any clause in these Terms & Conditions.
• Providing false information or identity fraud.
• Operating multiple accounts.
• Attempting to hack the system or gain any unfair advantage.
• Participating in money laundering or any illegal activity.

9 Dispute Resolution Process

If you are dissatisfied with a betting outcome or transaction, please follow the process outlined below.

• First, reach out to our 24/7 live chat support.
• Please provide a detailed description of the issue along with any relevant screenshots.
• Our support team will respond within 48 hours.
• If the issue remains unresolved, file a formal complaint at support@juzzbuzz.biz.
• JuzzBuzz's decision is final and binding on all parties.

JuzzBuzz reserves the right to amend these Terms & Conditions at any time. Members will be notified by email and on the platform before any changes take effect.